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ShopByCountries.com
Home Countries Platforms Top Platforms Where is cheaper? Contact
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Common Questions

Before contacting us, you might find answers to common questions in our FAQ.

What to Include in Your Message

To help us assist you more effectively, please include:

  • Platform Suggestions: Platform name, website URL, country, category, and any relevant information
  • Incorrect Information: Platform name, incorrect information, and correct information if available
  • Technical Issues: Description of the problem, steps to reproduce, browser/device information, and screenshots if possible
  • Privacy Requests: Type of request (access, deletion, etc.), your identity verification information, and any relevant details

Response Times

We strive to respond to all inquiries promptly:

  • General Inquiries: 2-3 business days
  • Platform Suggestions: 3-5 business days (we review all suggestions carefully)
  • Privacy/Data Requests: Within 30 days as required by applicable data protection laws (GDPR, KVKK, etc.)
  • Technical Issues: 2-3 business days (may take longer for complex issues)

For urgent matters, please clearly mark your message as "Urgent" in the subject line, though we cannot guarantee faster response times.

Other Ways to Reach Us

In addition to email and our contact form, you can:

  • Review our FAQ page for answers to common questions: FAQ
  • Check our About page for more information about ShopByCountries.com: About
  • Read our Privacy Policy for information about data protection: Privacy Policy
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This platform aggregates links to major e-commerce platforms across different countries. We do not sell products directly and are not responsible for transactions made on third-party websites.

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