Contact Us
We are here to help. Get in touch with us using the form below.
Send Us a Message
Fill out the form below and we will get back to you as soon as possible. All fields marked with * are required.
Common Questions
Before contacting us, you might find answers to common questions in our FAQ.
What to Include in Your Message
To help us assist you more effectively, please include:
- Platform Suggestions: Platform name, website URL, country, category, and any relevant information
- Incorrect Information: Platform name, incorrect information, and correct information if available
- Technical Issues: Description of the problem, steps to reproduce, browser/device information, and screenshots if possible
- Privacy Requests: Type of request (access, deletion, etc.), your identity verification information, and any relevant details
Response Times
We strive to respond to all inquiries promptly:
- General Inquiries: 2-3 business days
- Platform Suggestions: 3-5 business days (we review all suggestions carefully)
- Privacy/Data Requests: Within 30 days as required by applicable data protection laws (GDPR, KVKK, etc.)
- Technical Issues: 2-3 business days (may take longer for complex issues)
For urgent matters, please clearly mark your message as "Urgent" in the subject line, though we cannot guarantee faster response times.
Other Ways to Reach Us
In addition to email and our contact form, you can:
- Review our FAQ page for answers to common questions: FAQ
- Check our About page for more information about ShopByCountries.com: About
- Read our Privacy Policy for information about data protection: Privacy Policy